The details, in plain English
Privacy notice
What we collect, why we need it, and the choices you have.
Last updated: 30 September 2026 · Foureen Business Limited
1. Who this notice covers
Foureen Business Limited is the data controller for the services described here. Contact support@foureen.com for privacy questions or requests. This notice explains how Foureen uses personal information when you browse foureen.com, request a quote, place an order, pay, track delivery or contact support. Foureen determines how information is used to run these services. You can contact us using the support link below for privacy questions or requests.
2. Information we collect
We collect the details you provide, including your name, email address, phone number, product requests, delivery address, order correspondence and uploaded proof of payment. Order records include quotes, payment references, verification status and delivery updates. Our hosting and service providers may process technical information such as IP addresses, browser information and request logs to deliver and protect the service.
3. Why we use your information
We use your information to prepare quotes, confirm and fulfil orders, verify payments, arrange shipping, provide tracking and customer support, and maintain business records. Processing needed to take steps you request or fulfil an order is based on our contract with you. Legal obligations may require some records. Protecting the service, preventing fraud and handling disputes may rely on legitimate interests, balanced against your rights. Where consent is required for an optional use, we will request it separately.
4. Payments and uploaded receipts
Bank-transfer receipts are used to reconcile and verify payment. Upload only the information needed for that purpose and obscure unrelated balances or transactions. Where online payment is available, the payment provider processes your payment details; Foureen keeps references, status and relevant transaction records rather than your full card number or security code.
5. Service providers and delivery partners
We use Supabase for database and storage services, Resend for transactional emails, and Vercel for website hosting. Where enabled at checkout, Paystack processes online payments. Retailers, logistics providers and delivery partners receive the information needed to source, transport or deliver your order. WhatsApp processes messages when you choose that support channel under its own privacy terms. We may disclose information where required by law or necessary to establish or defend legal claims.
6. International processing
Overseas purchasing, international delivery and technology providers may involve processing information outside Nigeria. The information shared should be limited to what the task requires. Applicable data-protection requirements, including appropriate safeguards for international transfers, apply to these arrangements. Contact us for information about the providers and safeguards relevant to your order.
7. Cookies and private order access
The website uses necessary cookies to maintain private order access and support checkout. These may contain order-access credentials, so do not share them or private tracking links. Blocking necessary cookies can prevent these features from working. With your permission, we use Google Analytics, provided by Google, to understand visits to public shop pages and improve the website. Analytics cookies are optional and are not loaded before you accept. We do not send customer contact details, payment details or private order links to Analytics. Advertising features are disabled. You can decline analytics or change your choice using Cookie settings in the footer. Declining does not affect shopping or order tracking. Google may process analytics data outside Nigeria under its applicable data protection terms.
8. How long information is kept
We retain information for as long as needed to handle your request, fulfil your order and provide related support. Payment and order records may need to be kept longer for accounting, legal obligations, fraud prevention or disputes. The appropriate period depends on the record and those requirements. You may ask about retention or request deletion; some records may need to be retained where the law permits or requires it.
9. Your privacy choices and rights
Subject to applicable law, you can request access to your personal information, correction of inaccurate details, deletion, restriction of processing or a portable copy, and object to certain processing. If processing relies on consent, you can withdraw it without affecting earlier lawful processing. We may ask for proportionate information to verify your identity before responding. You may also raise a complaint with the Nigeria Data Protection Commission at ndpc.gov.ng.
10. Security and safe use
We use access controls and private order access to help protect customer information. No online service can guarantee absolute security. Keep your order links and receipts private, and tell us promptly if you believe someone has gained unauthorised access. Avoid including identity documents or unrelated sensitive information in ordinary product requests.
11. Children and changes to this notice
The service is intended for adults placing orders. If you believe a child has supplied personal information without appropriate authority, contact us so we can review it. We will update this notice when our service or data practices change and show the revision date on this page.
12. Contact us
Contact support@foureen.com. Use the Foureen support link below and explain that your message concerns personal information. Include only enough information to identify the relevant request or order; do not send passwords, full payment-card details or unrelated financial records.
Questions? support@foureen.com
Ask us on WhatsApp